🚀 Version 2026

Veterinary Practice Management Software
210+ VetICare Features for Veterinary Clinics

VetICare brings clinical, financial, inventory, and client-management workflows together in one cloud-based platform.

Explore 210+ features across 28+ categories, including AI-assisted exams, multi-branch management, WhatsApp integration, and reporting.

Platform Overview

28+
Feature Categories
210+
Individual Features
4
User Roles
180+
Permissions

User Roles

Administrator Doctor Receptionist Pet Shop

VetICare AI Assist™ in Pet Examinations

Premium Feature

Ambient AI Exam Scribe

Record your consultations effortlessly. The AI-enabled engine transcribes clinical talk, filters small-talk, and auto-generates perfectly structured SOAP exam notes in seconds.

Intelligent Differential Diagnoses

AI analyzes symptom patterns, species, breed predispositions, and historical records to suggest reliable differential diagnosis options, helping rule out overlooked conditions.

Auto-Generated Treatment Plans

Receive smart treatment suggestions, recommended dosage calculations, nutritional guidance, and diagnostic tests mapped directly to the active exam findings.

AI Safety & Breed-Risk Safeguards

Ensure maximum safety with real-time checks on breed-specific genetic hazards, medication contradictions, and comprehensive toxicity cross-references.

🚀 Squeak Mobile App Integration

Pet Owner Engagement Platform
📱 Smart Pet ID (QR Tag System)
🔍 Lost & Found Finder
📅 Direct App Booking
🩺 Medical Records Sync
🎥 Boarding Live Camera Streaming
📸 Boarding Image Updates
💊 Prescription Access
⭐ Digital Ratings & Reviews
🔔 Lifestyle Reminders
🎁 Rewards Program
🤖 AI Symptom Checker & Advice
🏥 Clinic Finder & Directory
AI Clinical Assistant
  • Ambient AI Scribe: Hands-free voice-to-SOAP note transcription
  • Automated clinical exam record generation
  • Smart Differential Diagnoses: Rule-out suggestions mapped to clinical data
  • Tailored treatment plans & drug dosage recommendations
  • Breed-specific genetic risk factor highlighting
  • Automatic real-time drug & food toxicology checks
  • Client Care Summaries: Generates simplified, jargon-free medical recaps for pet parents
  • Multi-language AI Support: Clinical notes in English, Arabic, and more
📊
Dashboard & Analytics
  • Real-time Admin & Clinic Dashboards
  • Financial Reports: Revenue, Net Profit, Income, Expenses
  • Operational Reports: Treasury, Cash Drawer, Wastage, Returns
  • Clinical Reports: Medical History, Vaccination, Daily Logs
  • Client Reports: All Clients, Client Details, Wallet Analysis
  • Pet Reports: All Pets, Visits, Last Visit, Reservations
  • Inventory Reports: Items, Services, Expired Items
  • Specialized: Purchase Bills, Special Expenses, Payment Vouchers
  • Rating & Reviews Analytics
  • Rewards Program Tracking
🔐
Authentication & Security
  • Multi-role Sign In/Sign Up System
  • JWT Authentication & Refresh Tokens
  • Password Reset & Recovery
  • OTP Verification
  • Role-Based Access Control (4 Roles)
  • Permission-Based Features (180+ Permissions)
  • User Profile Management
  • Account Locking & Security
  • Encrypted Asset Storage
🩺
Clinical Operations
  • AI Assist Integration: Hands-free recording for examinations
  • Automated SOAP note generation and formatting
  • Visit Management & Check-in/out
  • Complete Visit History Tracking
  • Comprehensive Examination System
  • Examination Items & Results
  • Medical Plans & Treatment Protocols
  • E-Prescriptions with Drug Database
  • Prescription Drug Management
  • Vaccination Management & Schedules
  • Quick Lists for Frequent Procedures
  • Medical History Archive
👥
Client & CRM
  • Complete Client Registration & Profiles
  • Advanced Search & Filtering
  • Contact Management & Communication
  • Client Wallet & Balance Tracking
  • Debit Management & Debt Settlement
  • Transaction History & Statements
  • Client-specific Reports & Analytics
  • Multi-payment Method Support
🐾
Pet Management
  • Comprehensive Pet Profiles
  • Species, Breed & Color Management
  • Type of Food & Diet Tracking
  • Complete Medical History
  • Vaccination Records & Schedules
  • Visit History & Tracking
  • Pet Dashboard with Key Metrics
  • Pet Examination Records
  • QR Code Integration (Squeak)
📅
Appointments & Scheduling
  • Smart Appointment Scheduling
  • Doctor Availability Management
  • Time Slot Configuration
  • Reservation System for Services
  • Appointment History & Reports
  • Automated Reminders (Squeak Integration)
  • Multi-doctor Calendar View
  • Online Booking via Mobile App
📲
QR Tag & Smart ID System
  • QR Tag Generation for Pets
  • Smart Pet ID Cards
  • QR Code Linking to Pet Profiles
  • Lost & Found Pet Recovery System
  • QR Tag Sales & Distribution
  • Pet Finder Integration
  • Emergency Contact via QR Scan
  • Medical History Access via QR
  • Clinic-specific QR Pages
🏠
Boarding Services
  • Boarding Types Configuration
  • Cage & Room Management System
  • Check-in / Check-out Tracking
  • Boarding Items & Accessories
  • Complete Boarding History
  • Payment History & Invoicing
  • Image Updates for Pet Owners
  • Live Camera Streaming (Squeak)
  • Boarding Follow-up Management
  • Multi-image Upload per Boarding
📦
Inventory & Stock Control
  • Comprehensive Item Management
  • Drug & Medicine Inventory
  • Item Categories & Classification
  • Measurement Units Configuration
  • Low Stock Alerts & Notifications
  • Expiry Date Tracking & Warnings
  • Wastage Tracking & Reports
  • Clinic-specific Item Setup
  • Inventory Reports & Analytics
🚚
Supplier & Purchasing
  • Supplier Database Management
  • Purchase Bill Creation & Tracking
  • Invoice Management System
  • Bill Attachments & Documentation
  • Purchase History & Analytics
  • Supplier Performance Tracking
  • Purchase Reports (Detailed & Summary)
💼
Services Management
  • Service Categories Organization
  • Service Catalog Management
  • Service Items & Pricing
  • Clinic-specific Services
  • Package Offers & Bundles
  • Special Offers & Promotions
  • Offer Details & Exclusions
  • Service Reports & Analysis
💰
Financial Management
  • Multi-Treasury System
  • Wallet Management (Clinic & Client)
  • Wallet Transactions Tracking
  • Cash Drawer Operations
  • User Drawer Assignment & Control
  • Shift Management & Tracking
  • Debit Management System
  • Debt Settlement Processing
  • Payment Methods Configuration
  • Multi-currency Support
🧾
Invoicing & Billing
  • Advanced Invoice Generation
  • Invoice Details & Line Items
  • Multi-payment Method Processing
  • Payment Cash Management
  • Payment Cash Vouchers
  • Transaction Payment Methods
  • Package & Special Offer Invoicing
  • Returns & Refund Processing
  • Invoice Printing & Export
⏰
Shift & Drawer Management
  • Shift Management System
  • Shift Reports & Analytics
  • Shift Approval Workflow
  • Cash Drawer Management
  • Drawer Assignment to Users
  • Cash Drawer Review & Reconciliation
  • Drawer Opening & Closing Balance
  • Shift Receipt Generation
  • Multi-drawer Support per Clinic
💳
Accounts & Expenses
  • Accounts Management System
  • Expense Types Configuration
  • Expense Tracking & Reports
  • Special Expenses Management
  • Cash Voucher System
  • Clinic Transactions Log
  • Financial Analytics & Insights
🏪
Pet Shop Management
  • Pet Shop Product Catalog
  • Retail Inventory Management
  • Product Categories & Pricing
  • Pet Food & Accessories Tracking
  • Point of Sale (POS) System
  • Retail Sales & Invoicing
  • Product Stock Alerts
  • Supplier Management for Retail
  • Customer Purchase History
  • Retail Reports & Analytics
  • Pet Toy & Equipment Sales
👨‍💼
User Management
  • User Registration & Profiles
  • 4 User Roles ( Admin, Doctor, Receptionist, Pet Shop)
  • Doctor & Employee Management
  • User-Clinic Role Assignment
  • Permission System (180+ Permissions)
  • User Permissions Configuration
  • Drawer Access Rights
  • User Activity Tracking
🔔
Alerts & Communications
  • Alert Management System
  • New Alert Creation & History
  • Item Alerts (Stock & Expiry)
  • Push Notifications
  • Custom Device Notifications
  • Internal Messaging System
  • Default Messages Templates
  • Ticketing System for Support
  • Contact Us Module & Form
  • Direct Client Communication
⚙️
Clinic Administration
  • Clinic Profile & Settings
  • Clinic Categories Management
  • Clinic Features Configuration
  • Clinic Specialities Setup
  • Clinic Payment Methods
  • Country & Location Settings
  • Payment Country Configuration
🏢
Branch Management
  • Manage multiple clinic locations under one organization
  • Organize appointments, clients, medical records, and inventory by branch
  • Assign staff and configure branch-level access permissions
  • Transfer stock between branches
🗄️
Data Management
  • Archive System for Historical Data
  • Visit History Management
  • Boarding History Archive
  • Medical History Records
  • Transaction History
  • File Upload & Storage
  • Document Management
  • Data Export Capabilities
🔧
Master Data Configuration
  • Species Management
  • Breed Management (by Species)
  • Color Master Data
  • Type of Food Options
  • Category Management
  • Feature Management
  • Speciality Management
  • Measurement Units
⭐
Social & Engagement
  • Patient Reviews & Ratings System
  • Rating Reports & Analytics
  • Rewards Program Management
  • Rewards Tracking & Reports
  • Social Media Integration
  • Customer Feedback Collection
🖨️
Export & Printing
  • PDF Export Functionality
  • Export Reports to Excel/CSV
  • Invoice Printing & Templates
  • Prescription Printing
  • Medical Records Export
  • Vaccination Certificate Printing
  • Custom Report Templates
  • Shift Receipt Printing
  • Offline Saudi ZATCA QR Integration
🌐
Multilingual Support
  • English Language Support
  • Arabic Language Support (RTL)
  • French Language Support (Coming Soon)
  • German Language Support (Coming Soon)
  • Dynamic Language Switching
  • Localized UI & Content
  • Multi-language Reports
  • Internationalization (i18n) Ready
🔗
Integrations & Third-Party Services
  • Laboratory & Diagnostic Devices: Exigo
  • Laboratory & Diagnostic Devices: Edan
  • AI-Powered Diagnosis
  • Saudi Arabia ZATCA Integration
  • Online WhatsApp Integration

Frequently Asked Questions

What is VetICare Connect?

VetICare Connect is a cloud-based veterinary practice management platform for clinics. It brings clinical operations, appointments, billing, inventory, client management, and reporting together in one system.

How many features does VetICare include?

VetICare includes 210+ features across 28+ categories covering clinical operations, appointments, financial management, inventory, client management, integrations, and analytics.

How does VetICare use AI during pet examinations?

VetICare's AI Clinical Assistant can transcribe examination conversations, generate SOAP notes, suggest differential diagnoses, and produce client-friendly summaries.

Can VetICare manage multiple clinic branches?

VetICare supports multiple clinic locations under one organization, branch-specific appointments, records, and inventory, staff access permissions, stock transfers, and consolidated dashboards.

Can VetICare send appointment reminders through WhatsApp?

VetICare integrates with WhatsApp Business to send automated appointment reminders, vaccination notifications, treatment follow-ups, and boarding updates to pet owners.

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