Our Integration Ecosystem
WhatsApp Business
Automated client communication — reminders, results, follow-ups — delivered on the channel clients already use.
Vaccination Alerts
Proactively notify owners when pets are due for vaccinations or boosters — reduce no-shows and improve pet health outcomes.
How It Works
1
VetICare triggers event (appointment, result, invoice)
2
Message is composed from template
3
Delivered to owner's WhatsApp instantly
ZATCA E-Invoicing
Full Saudi Arabia Zakat, Tax and Customs Authority compliance — automated, accurate, and audit-ready.
QR Code Generation
Every invoice auto-generates a ZATCA-compliant QR code — verifiable by the Saudi tax authority scanner.
Real-time Submission
Standard and simplified invoices are submitted to ZATCA clearance in real time — zero manual uploads needed.
Arabic & English Invoices
Bilingual invoice output in Arabic and English — formatted to Saudi standards out of the box.
Cryptographic Signing
All invoices are digitally signed with an XML signature per ZATCA Phase 2 requirements — tamper-proof and auditable.
Full Invoice Audit Trail
Every invoice, credit note, and debit note is stored with full ZATCA compliance logs and submission status.
Automatic VAT Calculation
VAT is calculated and applied automatically on every transaction — breakdown shown on invoice per ZATCA format.
Compliance Flow
1
Invoice created in VetICare
2
Signed & QR code generated
3
Submitted to ZATCA clearance
4
Archived with full audit log
Laboratory & Diagnostic Devices
Direct two-way integration with veterinary analyzers — results flow into patient records automatically.
Exigo
Hematology & Chemistry Analyzer
- Automatic CBC Results Import — Complete Blood Count values flow directly into the patient exam record.
- Chemistry Panel Sync — Liver enzymes, kidney markers, and biochemistry panels auto-populate into lab templates.
- Reference Range Flagging — Out-of-range values are automatically highlighted for clinical review.
- Historical Trend Charts — Compare current results against past panels to visualize patient progress over time.
- Shareable Lab Reports — One-click export to PDF and sharing via WhatsApp or email directly from the result.
Edan
Multi-Parameter Monitoring Devices
- Vital Signs Auto-Capture — Heart rate, SpO₂, temperature, and NIBP recorded directly from the Edan monitor into the exam.
- ECG Waveform Storage — 12-lead ECG traces are stored as part of the patient medical record for long-term reference.
- Ultrasound Image Attachment — Edan ultrasound images are imported and tagged to the corresponding exam session.
- Anesthesia Monitoring Logs — Continuous vital data during procedures is captured and timestamped in the patient file.
- Real-time Alerts — Critical vital thresholds trigger instant in-app alerts for the attending veterinarian.
Plug-and-Play Setup
Both devices connect via USB or network — no middleware software required. Configuration done from the VetICare admin panel.
Secure Data Channel
All device-to-system data transfer is encrypted and access-controlled — fully HIPAA-aligned data handling.
Linked to Patient Records
Every result is automatically linked to the correct patient and visit — searchable and retrievable at any time.
Device Data Flow
1
Test run on device
2
Result transmitted to VetICare
3
Auto-linked to open exam
4
Doctor reviews & adds to SOAP
Squeak — Pet Owner App
VetICare's companion mobile app for pet owners — keeping clients connected, informed, and engaged between visits.
Automatic Push Alerts
Pet owners receive instant push notifications for appointment confirmations, prescription-ready notices, lab results, and any clinic updates — no manual follow-up needed.
Boarding Updates
Daily boarding check-ins with feeding logs, activity notes, and photos sent straight to the owner's Squeak app — keeping pets close even when far.
Invoices & Payments
Clinic-generated invoices are pushed directly to the Squeak app — owners can view itemised bills and pay in-app without calling the front desk.
QR Pet Tag
Each pet gets a unique QR tag linked to their Squeak profile — scanned by anyone to instantly surface the owner's contact and the pet's medical summary.
Online Booking
Clients book appointments directly through Squeak — slots sync with VetICare's schedule in real time, eliminating double bookings.
Health Record Access
Owners view their pet's full vaccination history, prescriptions, and visit summaries in the app — reducing repeat questions at the front desk.
How It Works
1
Clinic action taken in VetICare
2
Event synced to Squeak instantly
3
Owner receives push alert on phone
4
Owner views, pays, or responds in-app
AI-Powered Diagnosis
Clinical decision support driven by AI — faster differential diagnosis, smarter treatment suggestions, and real-time risk flags.
Differential Diagnosis Suggestions
Enter symptoms and lab results — the AI instantly surfaces ranked differential diagnoses with supporting evidence from veterinary literature.
Treatment Protocol Recommendations
AI suggests evidence-based treatment plans and drug dosages adjusted for species, breed, weight, and existing conditions.
Drug Interaction Alerts
Real-time warnings when prescribed medications have known interactions — preventing adverse events before they happen.
Patient Risk Scoring
AI continuously monitors patient data and flags high-risk cases — from anesthesia risk to sepsis indicators — so nothing is missed.
Radiology & Image Analysis
Upload X-rays or ultrasound images for AI-assisted interpretation — highlights areas of concern for the veterinarian to review.
SOAP Note Auto-Generation
AI drafts structured SOAP notes from visit inputs and device results — doctors review and finalize in seconds, not minutes.
How It Works
1
Symptoms, vitals & labs entered
2
AI analyzes against clinical knowledge base
3
Ranked differentials & treatment plan suggested
4
Doctor confirms & SOAP note auto-saved